Meet our Team

Chris Pinelli
Chris Pinelli
General Manager

Thirty years in the business have taught me one very important lesson. Success in this industry is dependent on creating the level of guest advocacy that is only possible when all members of our team are steadfastly dedicated to providing an exceptional customer service experience. At Lexus of London our team has made that commitment and I am very proud of the results of our efforts. Having won the prestigious Lexus Canada Pursuit of Excellence Award seven of the last ten years and being the DealerRater Dealer of the Year four of the last five years our guests have confirmed that we do things the right way at Lexus of London. I invite everyone to experience the Lexus of London difference.Thirty years in the business have taught me one very important lesson. Success in this industry is dependent on creating the level of guest advocacy that is only possible when all members of our team are steadfastly dedicated to providing an exceptional customer service experience. At Lexus of London our team has made that commitment and I am very ...Read MoreRead Less

Stephanie Shearsby
Stephanie Shearsby
Sales Manager

Though her start over 7 years ago was as a Sales Assistant, Stephanie Shearsby is now a Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and being a relatively great human being. As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will"Though her start over 7 years ago was as a Sales Assistant, Stephanie Shearsby is now a Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion...Read MoreRead Less

Adam McCallum
Adam McCallum
Service Manager

Jack Ji
Jack Ji
Desking Manager

Cheriss Marson
Cheriss Marson
Marketing Manager

Cheriss Marson is a Brand and Marketing Strategist who has worked with a variety of organizations in a wide range of service sectors both domestically and internationally. Born and raised in London, Cheriss completed her Recreation and Leisure Service diploma and Project Management Post Graduate Certificate at Fanshawe College. Cheriss joined our team in 2017 and takes a lead role in the Lexus of London Golf Classic, and all other major events both at the dealership and in the community. Cheriss brings an open, creative mind to each partner we work with, and uses her passion for giving back to build brand awareness and strong relationships both within our organization and in the community.Cheriss Marson is a Brand and Marketing Strategist who has worked with a variety of organizations in a wide range of service sectors both domestically and internationally. Born and raised in London, Cheriss completed her Recreation and Leisure Service diploma and Project Management Post Graduate Certificate at Fanshawe College. Cheriss joined our t...Read MoreRead Less

Al Farmer
Al Farmer
Toyota & Lexus Parts Manager

Scott Howe
Scott Howe
Assistant Parts Manager

Lauren Rossini
Lauren Rossini
Financial Services Manager

Lauren Rossini has been involved with the automotive industry since she was 16 years old. She graduated in 2019 with a BA from Western University. Over the year, Lauren has become very interested in the business side of the dealer industry, and how it is constantly changing. She knew that whatever company she ended up working for, it had to be forward thinking, adaptable, and have strong values. Lauren has been with Lexus of London for the last two years and believes it has all of those qualities and is a great team to be a part of!Lauren Rossini has been involved with the automotive industry since she was 16 years old. She graduated in 2019 with a BA from Western University. Over the year, Lauren has become very interested in the business side of the dealer industry, and how it is constantly changing. She knew that whatever company she ended up working for, it had to be forw...Read MoreRead Less

Allan Calvert
Allan Calvert
Brand Ambassador

A Hamilton native now calling lakeside Bright's Grove, Ontario his home, Allan brings over 20 years experience in luxury automotive.

Thomas Geeves
Thomas Geeves
Financial Services Manager

Thomas is a financial services manager with over 6 years of expertise in the automotive industry. Born south east of England in a city Called Canterbury, Thomas has recently made the move from England to Canada to join the Lexus of London team. Thomas brings along with him an element of professionalism and the Queens speech.

Tom Hiscott
Tom Hiscott
Product Specialist

After a 10 year career with CIBC Tom started working as the Leasing Manager with a Honda dealership in Mississauga. Subsequently moving to London to work as General Sales Manager at Mercedes Benz then at Jaguar/Land Rover/Volvo. For the last 10 years Tom has been selling at Lexus of London and thoroughly enjoys representing the finest automobiles at the finest dealership in the city. After a 10 year career with CIBC Tom started working as the Leasing Manager with a Honda dealership in Mississauga. Subsequently moving to London to work as General Sales Manager at Mercedes Benz then at Jaguar/Land Rover/Volvo. For the last 10 years Tom has been selling at Lexus of London and thoroughly enjoys representing the finest automobiles a...Read MoreRead Less

Sue Vincent
Sue Vincent
Product Specialist

Born and raised in London, Sue has always had a passion for cars from a very young age. After 30 years in sales and sales management, Sue welcomed the opportunity to be part of our team here at Lexus of London. She has been with our team for over 5 years. Her mission is to make buying a vehicle a stress-free experience. Sue is a catalyst for empowering women with the confidence to enter a dealership knowing what questions to ask and having the knowledge necessary to get the automobile they want. She wants her guests to enjoy a stress free experience from the moment they walk through the door, until they step into their new vehicle.Born and raised in London, Sue has always had a passion for cars from a very young age. After 30 years in sales and sales management, Sue welcomed the opportunity to be part of our team here at Lexus of London. She has been with our team for over 5 years. Her mission is to make buying a vehicle a stress-free experience. Sue is a catalyst for empow...Read MoreRead Less

Rick Watson
Rick Watson
Product Specialist

Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew. Rick joined the sales team here at Lexus of London 4 years ago after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismatic and genuine nature, Rick ensures the ultimate guest experience and service.Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew. Rick joined the sales team here at Lexus of London 4 years ago after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismat...Read MoreRead Less

Allen Zhang
Allen Zhang
Product Specialist

Allen joined our team in 2019 after he completed his Bachelor of Business degree and Economic Certification from the University of Regina. Allen has had a passion for Lexus vehicles from a young age and truly encompasses the Lexus brand. He enjoys working with our guests to find the perfect vehicle to meet their unique needs, and is fluent in both English and MandarinAllen joined our team in 2019 after he completed his Bachelor of Business degree and Economic Certification from the University of Regina. Allen has had a passion for Lexus vehicles from a young age and truly encompasses the Lexus brand. He enjoys working with our guests to find the perfect vehicle to meet their unique needs, and is fluent in both ...Read MoreRead Less

Larry Liang
Larry Liang
Product Specialist

Larry has had a passion for automotive since a very young age. He joined our team in 2019 and is fluent in both English and Mandarin.

Kevin Gittens
Kevin Gittens
Product Specialist

Kevin Gittens is a product specialist here at Lexus of London. He was born and raised in Montreal Quebec and his family originates from St. Vincent and the Grenadines, a beautiful Caribbean Island. Kevin has been a member of our team since 2018, he is very artistic and has a creative mind for musical arts. Kevins hobbies include playing basketball and working out. A season of growth and development while volunteering at a local church has prepared Kevin for his employment at Lexus of London. He continuously strives to create a positive environment and cultivates lasting relationships with our guests and is a valued member of our team.Kevin Gittens is a product specialist here at Lexus of London. He was born and raised in Montreal Quebec and his family originates from St. Vincent and the Grenadines, a beautiful Caribbean Island. Kevin has been a member of our team since 2018, he is very artistic and has a creative mind for musical arts. Kevins hobbies include playing basketball ...Read MoreRead Less

Jordan Hallman
Jordan Hallman
Delivery Specialist

Raised in Hanover and Grand Bend, Jordan relocated to London in early 2018 to pursue her education. She quickly fell in love with the luxury automotive industry and has flourished within the dealership. She makes a point to connect with our guests on a personal level and to make them feel comfortable with their vehicles. With over 5 years of customer service experience, Jordan will always ensure that you leave the dealership feeling happy and confident! Raised in Hanover and Grand Bend, Jordan relocated to London in early 2018 to pursue her education. She quickly fell in love with the luxury automotive industry and has flourished within the dealership. She makes a point to connect with our guests on a personal level and to make them feel comfortable with their vehicles. With over 5 years of custom...Read MoreRead Less

Nathan Butcher
Nathan Butcher
Delivery Specialist

John Rossini
John Rossini
Service Director

John Rossini is the Service Director for ToyotaTown (Lexus of London). Working with a talented staff and management team he oversees the Service Operations focusing on guest and employee satisfaction. As part of the team since 1998, he has moved from Service Advisor, Service Manager to his current position. Growing up in London, educated at Fanshawe College and UWO John is married with three adult children. As an avid sport cyclist participating in road, trail and gravel rides, John regularly cycles more than 100 km on group rides and achieves and surpasses his goal of 8000 km per year, he says he would do more but work keeps getting in the way!R John Rossini is the Service Director for ToyotaTown (Lexus of London). Working with a talented staff and management team he oversees the Service Operations focusing on guest and employee satisfaction. As part of the team since 1998, he has moved from Service Advisor, Service Manager to his current position. Growing up in London, educated at Fansha...Read MoreRead Less

Adam Mann
Adam Mann
Shop Foreman

  • No contact details at this time
Romeo  Nissan
Romeo Nissan
Service Advisor

Karen Campbell
Karen Campbell
Service Advisor

Cameron Langveld
Cameron Langveld
Detailer

Roman Filminov
Roman Filminov
Apprentice

Nathan Farren
Nathan Farren
Apprentice

Peter Lovenjack
Peter Lovenjack
Technician

Mario Gajda
Mario Gajda
Lexus Technician

  • No contact details at this time
Roberto Friesen
Roberto Friesen
Technician

  • No contact details at this time
Jeff  Clare
Jeff Clare
Lexus Technician

Shelby  Chislom
Shelby Chislom
Service Advisor

Boechang Zhu
Boechang Zhu
Service Advisor

Boechang joined our team in the fall of 2019 after moving to London from Prince Edward Island. His background is in retail and owned his own store in Prince Edward Island. Boechang speaks fluent Mandarin and English.

Andy Ziegler
Andy Ziegler
Parts Advisor

  • No contact details at this time
Rhonda  Thompson
Rhonda Thompson

Rhonda graduated from the University of Guelph with a Bachelor of Science majoring in agriculture and lives on a family owned and operated Dairy and Cash crop farm, where she enjoys woodworking and the great outdoors in her spare time. She has been the Concierge at Lexus of London for over 10 years; One of the first faces you see when you walk through the doors and the voice you hear when you call. She will always know where to direct you for the best service.Rhonda graduated from the University of Guelph with a Bachelor of Science majoring in agriculture and lives on a family owned and operated Dairy and Cash crop farm, where she enjoys woodworking and the great outdoors in her spare time. She has been the Concierge at Lexus of London for over 10 years; One of the first faces you see when you walk thr...Read MoreRead Less