Meet our Team

Chris Pinelli
Chris Pinelli
General Manager

Someone once told me “When you stop selling people and start serving people the real magic happens.” Truer words have never been spoken. Service to our guests has always been our number one priority at Lexus of London. Please ask one…I’m sure you know one. Personally, after 35 years of dedicated service to the motoring public in London, Ontario I know one thing for sure. Success is only truly possible when every member of your team is wholeheartedly dedicated to providing the best possible experience. This is a belief system that the entire Lexus of London team shares and we hope it shows in everything we do. From our transparent and honest sales and service processes to our extensive community support we only know one way to do things and that way is “the Lexus of London way.” We are fiercely proud of our nine Pursuit of Excellence Awards and countless DealerRater National Dealer of the Year Awards but the best reward of all is another referral from a loyal Lexus of London guest. To each and every one of them we say “Welcome to the Lexus of London Family.”Someone once told me “When you stop selling people and start serving people the real magic happens.” Truer words have never been spoken. Service to our guests has always been our number one priority at Lexus of London. Please ask one…I’m sure you know one. Personally, after 35 years of dedicated service to the motoring public in London, ...Read MoreRead Less

Stephanie Shearsby
Stephanie Shearsby
Senior Sales Manager

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now a Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and being a relatively great human being. As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will"Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now a Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a...Read MoreRead Less

Jack Ji
Jack Ji
Sales Manager

2022 is Jack’s tenth year of proudly working with the Lexus of London team. Jack had been working in the automotive industry since 2010. With 13 years of expertise and growing up with a passion for automotive, he is driven to provide the most professional and considerate advice to our Lexus guests. During the past ten years, Jack also closely connected with the Asian community in London and adjacent areas by building a bilingual team to deliver the best sales and post-sales services.2022 is Jack’s tenth year of proudly working with the Lexus of London team. Jack had been working in the automotive industry since 2010. With 13 years of expertise and growing up with a passion for automotive, he is driven to provide the most professional and considerate advice to our Lexus guests. During the past ten years, Jack also closely con...Read MoreRead Less

Lauren Rossini
Lauren Rossini
Business Manager

Lauren Rossini has been involved with the automotive industry since she was 16 years old. She graduated in 2019 with a BA from Western University. Over the year, Lauren has become very interested in the business side of the dealer industry, and how it is constantly changing. She knew that whatever company she ended up working for, it had to be forward thinking, adaptable, and have strong values. Lauren has been with Lexus of London for the last two years and believes it has all of those qualities and is a great team to be a part of!Lauren Rossini has been involved with the automotive industry since she was 16 years old. She graduated in 2019 with a BA from Western University. Over the year, Lauren has become very interested in the business side of the dealer industry, and how it is constantly changing. She knew that whatever company she ended up working for, it had to be forw...Read MoreRead Less

Corey  Cohen
Corey Cohen
Business Manager

Al Farmer
Al Farmer
Toyota & Lexus Parts Manager

Romeo Nissan
Romeo Nissan
Service Manager

John Rossini
John Rossini
Service Director

John Rossini is the Service Director for ToyotaTown (Lexus of London). Working with a talented staff and management team he oversees the Service Operations focusing on guest and employee satisfaction. As part of the team since 1998, he has moved from Service Advisor, Service Manager to his current position. Growing up in London, educated at Fanshawe College and UWO John is married with three adult children. As an avid sport cyclist participating in road, trail and gravel rides, John regularly cycles more than 100 km on group rides and achieves and surpasses his goal of 8000 km per year, he says he would do more but work keeps getting in the way!R John Rossini is the Service Director for ToyotaTown (Lexus of London). Working with a talented staff and management team he oversees the Service Operations focusing on guest and employee satisfaction. As part of the team since 1998, he has moved from Service Advisor, Service Manager to his current position. Growing up in London, educated at Fansha...Read MoreRead Less

Sue Vincent
Sue Vincent
Product Specialist

Sue has always been interested in cars, deciding to join the Lexus team in March 2014, Sue's approach is down to earth helping to create long lasting relationships with her guests assisting them to find the car of their dreams. Sue brings thirty plus years of experience in sales, coupled with product knowledge, enthusiasm for the Lexus brand and professionalism providing each and every guest with the best possible experience. Sue is also involved in the community a long time member of the London Chamber of Commerce and other fundraising activities to help others.Sue has always been interested in cars, deciding to join the Lexus team in March 2014, Sue's approach is down to earth helping to create long lasting relationships with her guests assisting them to find the car of their dreams. Sue brings thirty plus years of experience in sales, coupled with product knowledge, enthusiasm for the Lexus brand and p...Read MoreRead Less

Rick Watson
Rick Watson
Product Specialist

Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew. Rick joined the sales team here at Lexus of London in 2015 after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismatic and genuine nature, Rick ensures the ultimate guest experience and service.Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew. Rick joined the sales team here at Lexus of London in 2015 after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismatic a...Read MoreRead Less

Larry Liang
Larry Liang
Product Specialist

Larry has a passion for fast, finely tuned, and responsive automobiles. He believes that Lexus vehicles are fine, reliable, comfortable, reasonably priced luxury vehicles that retain their resale value. Larry will help you decide which vehicle is right for you and will make your purchasing experience amazing. Larry is fluent in English and Mandarin. Larry has a passion for fast, finely tuned, and responsive automobiles. He believes that Lexus vehicles are fine, reliable, comfortable, reasonably priced luxury vehicles that retain their resale value. Larry will help you decide which vehicle is right for you and will make your purchasing experience amazing. Larry is fluent in English and Mandar...Read MoreRead Less

Lisa Ali
Lisa Ali
Product Specialist

Yuqiang (John) Zhang
Yuqiang (John) Zhang
Product Specialist

John studied Hotel and Resort Services Management and had a thriving Modeling career while in China. He enjoys fishing, working out, and rock climbing. Since coming to Canada he has worked in the Service Industry and has recently started at Lexus of London. John is a very helpful individual and works hard to give our guests a great experience when they arrive to pick up their new vehicle. He speaks English and Mandarin fluently.John studied Hotel and Resort Services Management and had a thriving Modeling career while in China. He enjoys fishing, working out, and rock climbing. Since coming to Canada he has worked in the Service Industry and has recently started at Lexus of London. John is a very helpful individual and works hard to give our guests a great experience when ...Read MoreRead Less

Jillian Cook
Jillian Cook
Product Specialist

Shixin  Xu
Shixin Xu
Delivery Specialist

Alexis  Paterson
Alexis Paterson
Guest Experience Manager

Dale  Craig
Dale Craig
Service Advisor

Andres  Diaz
Andres Diaz
Shop Foreman

Nathan Farren
Nathan Farren
Lexus Technician

Mike  Batista
Mike Batista
Lexus Technician

Mario Gajda
Mario Gajda
Lexus Technician

Jeff  Clare
Jeff Clare
Lexus Technician

William  Sokol
William Sokol
Lexus Technician

Bogdan Komorowski
Bogdan Komorowski
Technician

Chad Poppleton
Chad Poppleton
Technician

Cameron  Langeveld
Cameron Langeveld
Detailer

Shanna  McQuarrie
Shanna McQuarrie
Service Advisor

Peter Engelmanas
Peter Engelmanas
Service Advisor

 Heather Broderick
Heather Broderick
Jr. Service Advisor

Kim  Banman
Kim Banman
Service Business Development Representative

Chris  Drew
Chris Drew
Service Concierge

Andy Ziegler
Andy Ziegler
Assistant Parts Manager

Ryan  Welsh
Ryan Welsh
Parts Advisor