Staff


Click on one of the people below to find out more information.

  • Chris Pinelli
    General Manager
    (519) 680-1900

    Thirty years in the business have taught me one very important lesson. Success in this industry is dependent on creating the level of guest advocacy that is only possible when all members of our team are steadfastly dedicated to providing an exceptional customer service experience. At Lexus of London our team has made that commitment and I am very proud of the results of our efforts. Having won the prestigious Lexus Canada Pursuit of Excellence Award seven of the last ten years and being the DealerRater Dealer of the Year four of the last five years our guests have confirmed that we do things the right way at Lexus of London. I invite everyone to experience the Lexus of London difference.

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  • Allan Calvert
    Sales Manager
    (519) 680-1900

    A Hamilton native now calling lakeside Bright's Grove, Ontario his home, Allan brings over 20 years experience in luxury automotive.

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  • Stephanie Shearsby
    Sales Manager
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    Though her start over 7 years ago was as a Sales Assistant, Stephanie Shearsby is now a Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. 


    Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and being a relatively great human being. As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will"

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  • Jack Ji
    Sales Executive


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  • Al Farmer
    Toyota & Lexus Parts Manager


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  • John Rossini
    Service Director
    519-680-1900


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  • Scott Howe
    Assistant Parts Manager


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  • Adam McCallum
    Service Manager
    (519)680-1900


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  • Adam Mann
    Shop Foreman


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  • Cheriss Marson
    Marketing Manager

    Cheriss Marson is a Brand and Marketing Strategist who has worked with a variety of organizations in a wide range of service sectors both domestically and internationally. Born and raised in London, Cheriss completed her Recreation and Leisure Service diploma and Project Management Post Graduate Certificate at Fanshawe College. Cheriss joined our team in 2017 and takes a lead role in the Lexus of London Golf Classic, and all other major events both at the dealership and in the community. Cheriss brings an open, creative mind to each partner we work with, and uses her passion for giving back to build brand awareness and strong relationships both within our organization and in the community.

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  • Lauren Rossini
    Financial Services Manager

    My name is Lauren Rossini and I am one of the financial service manager's here at Lexus of London. I have been involved with the automotive industry since I was 16, and have recently graduated with a BA from Western University. I have always been interested in the business side of the dealer industry and how it is constantly changing. I knew that whatever company I ended up working for, it had to be forward thinking, adaptable, and have strong values. Lexus of London has all of those qualities and is a great team to be a part of!

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  • Kylie Burridge
    Financial Services Manager


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  • Tom Hiscott
    Product Specialist
    (519)680-1900

    After a 10 year career with CIBC Tom started working as the Leasing Manager with a Honda dealership in Mississauga. Subsequently moving to London to work as General Sales Manager at Mercedes Benz then at Jaguar/Land Rover/Volvo. For the last 10 years Tom has been selling at Lexus of London and thoroughly enjoys representing the finest automobiles at the finest dealership in the city. 

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  • Sue Vincent
    Product Specialist

    Born and raised in London,  Sue has always had a passion for cars from a very young age. After 30 years in sales and sales management, Sue welcomed the opportunity to be part of our team here at Lexus of London. She has been with our team for over 5 years. Her mission is to make buying a vehicle a stress-free experience. Sue is a catalyst for empowering women with the confidence to enter a dealership knowing what questions to ask and having the knowledge necessary to get the automobile they want. She wants her guests to enjoy a stress free experience from the moment they walk through the door, until they step into their new vehicle.

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  • Rick Watson
    Product Specialist

    Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew.  Rick joined the sales team here at Lexus of London 4 years ago after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismatic and genuine nature, Rick ensures the ultimate guest experience and service.

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  • Natalie Marsh
    Product Advisor
    519-680-1900

    Prior to graduating the Recreation and Leisure Program at Fanshawe College, Natalie enjoyed 5 years living on Canada's beautiful East coast! Born and raised in London, Ontario Natalie has always had a passion for helping others. During her employment at a local nursing home, Natalie was introduced to the automotive world through family members in the business and was intrigued to have the opportunity to help others in a new way - finding the perfect vehicle! Natalie's career has moved along quickly here at Lexus of London. She started her career as a part-time concierge, moving into a Business Development role to follow and is now our newest Product Advisor (which was the goal all along!). With a welcoming and friendly approach, Natalie's number one priority is the comfort of her guests and ensuring they have all of the information necessary to make an informed decision!

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  • Allen Zhang
    Product Specialist
    519-680-1900

    Allen joined our team in 2019 after he completed his Bachelor of Business degree and Economic Certification from the University of Regina. Allen has had a passion for Lexus vehicles from a young age and truly encompasses the Lexus brand. He enjoys working with our guests to find the perfect vehicle to meet their unique needs, and is fluent in both  English and Mandarin.

     

     


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  • Larry Liang
    Product Specialist
    519-680-1900


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  • Kevin Gittens
    Delivery Specialist
    519-680-1900

    Kevin Gittens is a delivery specialist here at Lexus of London. He was born and raised in Montreal Quebec and his family originates from St. Vincent and the Grenadines, a beautiful Caribbean Island. Kevin has been a member of our team since 2018, he is very artistic and has a creative mind for musical arts. Kevins hobbies include playing basketball and working out. A season of growth and development while volunteering at a local church has prepared Kevin for his employment at Lexus of London. He continuously strives to create a positive environment and cultivates lasting relationships with our guests and is a valued member of our team.


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  • Jordan Hallman
    Delivery Specialist
    519-680-1900 X 7727

    Raised in Hanover and Grand Bend, Jordan relocated to London in early 2018 to pursue her education. She quickly fell in love with the luxury automotive industry and has flourished within the dealership. She makes a point to connect with our guests on a personal level and to make them feel comfortable with their vehicles. With over 5 years of customer service experience, Jordan will always ensure that you leave the dealership feeling happy and confident!  

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  • Rhonda Thompson
    (519)680-1900

    Rhonda graduated from the University of Guelph with a Bachelor of Science majoring in agriculture and lives on a family owned and operated Dairy and Cash crop farm, where she enjoys woodworking and the great outdoors in her spare time.  She has been the Concierge at Lexus of London for over 10 years; One of the first faces you see when you walk through the doors and the voice you hear when you call.  She will always know where to direct you for the best service.

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  • Nathan Butcher
    NButcher@lexusoflondon.com
    519-680-1900


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  • Andy Ziegler
    Parts Advisor


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  • Romeo Nissan
    Service Advisor


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  • Karen Campbell
    Service Advisor
    (519)680-1900


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  • Henry Gao
    Service Advisor


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  • Cameron Langveld
    Detailer
    519-680-1900


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  • Roman Filminov
    Apprentice
    519-680-1900


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  • Nazar Gawro
    Detailer
    519-680-1900


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  • Brandon Roach
    Technician
    519-680-1900


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  • Nathan Farren
    Apprentice
    519-680-1900


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  • Peter Lovenjack
    Technician
    (519)680-1900


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  • Mario Gajda
    Lexus Technician


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  • Roberto Friesen
    Technician


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  • Jeff Clare
    Lexus Technician
    (519) 680-1900


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  • Kris Dawes
    Professional Detail and Paint Correction Specialist


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  • Seamus O'Connor
    Lube Technician
    519-680-1900

    Seamus found his passion for cars at a young age, getting to know how they operate inside and out always fascinated him. Seamus has recently graduated from Regina Mundi Catholic College High-school with a Special High Skills Major achievement in Transportation technologies. He was drawn to Lexus of London because of the quickly evolving technology and wanted to work in a fast-paced work environment, with a team of dedicated individuals who share the same passion for vehicles that he does.


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  • Nathan Butcher
    Showroom Coordinator
    519-680-1900


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  • Michal Pasiut
    Service Attendant
    519-680-1900


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